FAQ

Who is HMPL?

HMPL is the brainchild of Scott Schneider and Matt Churchill. We're based in the heart of Vancouver British Columbia, producing all of our products with our own hands at the foot of the worlds greatest testing grounds for outdoor equipment.

We aim to design and create quality textile products that integrate seamlessly into our multifaceted lifestyles. Every item is handcrafted ( handcrafted is just a marketing term, technically all textile goods are made by someones hands!)  one by one with locally sourced materials in our East Vancouver studio.  

 

What does HMPL stand for?

First off, its pronounced H.M.P.L. No it has nothing to do with hemp, we've never made anything from hemp before. Also its not pronounced "Humple" or " Hemple". Honestly nobody has ever correctly guessed what it stands for and we like to keep it that way. The only hint I can give you is it has heavy ties to Judas Priest. If you figure it out shoot us an email and maybe we'll send you stickers or something?

 

Is there a warranty on HMPL products?

Yes! Sort of! We offer what we call our limited lifetime warranty program. This basically means we stand behind all of our products. If they break because a material we've used fails, or we messed up and there is a defect, we will fix your bag no questions asked. If you crash your bike doing a sweet trick and tear your bag, we'll probably still fix it ( bonus if you have footage of said crash). We would MUCH rather you keep repairing your bags and prolonging their life than buy new ones. Repairing is caring. Basically if you have an issue just shoot us an email and we'll sort you out!

 

I live in Vancouver, can I just pick up my order?

Yes! Just select Local Pickup for your shipping option and we'll be in touch with details. 

 

Do you do wholesale for stores that want to carry HMPL?

We sure do! If your shop wants to carry our bags just shoot us an email. Local bike shops and outdoors shops are the lifeblood of our industry. We both come from shop backgrounds and would love to foster more win-win relationships with shops all over the world!